Sundown Marine Awarded Mercury Marine Service Award!
Mercury Marine has presented Sundown Marine of Glenpool, OK, its prestigious Service Customer Satisfaction Index (CSI) Award for 2011.
Mercury Marine’s Service CSI Program measures the satisfaction of consumers after having service work done on their Mercury outboard or MerCruiser Sterndrive or inboard. Sundown Maine won the Service CSI Award for its ongoing commitment to providing exemplary customer service, based on the responses of customers who had warranty work performed at the dealership during the past year. A total of 89 dealers across North America qualified for the Service CSI Award for 2011.
Tracking Service CSI scores is a way Mercury evaluates the effectiveness of its individual dealers and of its own policies and training programs. Dealerships that score high in Mercury’s Service CSI surveys are recognized through the awards program.
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At Sundown Marine we realize the investment you will be making in the purchase of a new boat. Your friends at Sundown Marine share the same passion and enthusiasm you have for spending the day on the water. You remain as important to us after your purchase as you are before your purchase, and that’s a promise.
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